Ougoing Toll Free Calls Counting

[uf_shane]

Guys, I think there is a misconception on what Toll Free means...

It is purley in regards to a long distance toll charge... Voip is very simple you pay for all outbound and in bound usage... as soon as your call connects the meter is running.

[genxweb]

maybe a option like international calls to enable toll free calls so they show in a separate column of the bill so they can be tracked but not counted against outbound usage.

[GreenLantern]

maybe a option like international calls to enable toll free calls so they show in a separate column of the bill so they can be tracked but not counted against outbound usage.

This would work perfectly.

[GreenLantern]

Voipo doesn't charge for outbound Toll Free calls. Vonage doesn't, AT&T doesn't, Comcast doesn't. In fact, I doubt ANY major VOIP provider charges their customers for outbound Toll Free calls.

I would prefer not to charge for them either, especially since I don't have any associated cost that I need to pass through to customers.

Unfortunately, the current system forces me to charge for outbound Toll Free calls.

I'm simply requesting that Voipo address this and allow resellers the option of NOT charging for (and not limiting) outbound Toll Free calls.

If someone else wants to charge for them, then it would be their choice.

[uf_shane]

Voipo doesn't charge for outbound Toll Free calls. Vonage doesn't, AT&T doesn't, Comcast doesn't. In fact, I doubt ANY major VOIP provider charges their customers for outbound Toll Free calls.

I would prefer not to charge for them either, especially since I don't have any associated cost that I need to pass through to customers.

Unfortunately, the current system forces me to charge for outbound Toll Free calls.

I'm simply requesting that Voipo address this and allow resellers the option of NOT charging for (and not limiting) outbound Toll Free calls.

If someone else wants to charge for them, then it would be their choice.

These business do not charge a fee to call a toll free number, but it will count against your minute usage for any of these companies as they are considered an outbout call...

Does that make sense?

[GreenLantern]

This is still causing me some issues.

Tim, I love how the International calling limit was modified to have a dollar limit, rather than only a minute limit.

If y'all could do the same for "local" calls, that would solve the problem of (outbound) toll free calls counting against minute limits, even though they are no-cost calls.

Any chance we could put such a mod on the to-do list? (soon?)