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Thread: No Service & No Support?

  1. #1
    Join Date
    Jun 2009
    Posts
    2

    Exclamation No Service & No Support?

    I've been without service since Saturday and the support phone numbers tell you to go online .. online tech support is offline.. and the only help given in the past 4 days was to power cycle my adapter?

    What's going on guys?




    Ticket ID: ZBP-719416

  2. #2
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: No Service & No Support?

    Hello,

    Sorry to hear about the troubles you are having. I would be more than happy to look into this issue you are experiencing with you. Can you please PM me your contact information, thanks!

  3. #3
    Join Date
    Jun 2009
    Posts
    2

    Default Re: No Service & No Support?

    Info sent!

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: No Service & No Support?

    Quote Originally Posted by NYVoip View Post
    I've been without service since Saturday and the support phone numbers tell you to go online .. online tech support is offline.. and the only help given in the past 4 days was to power cycle my adapter?

    What's going on guys?




    Ticket ID: ZBP-719416
    When you need technical support, just e-mail support@voipo.com and you'll get a fast response during business hours.

    Live Chat is also available at the top of our site during business hours from 9AM - 6PM Central Time Monday-Friday.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Feb 2010
    Posts
    235

    Default Re: No Service & No Support?

    When will VoIPo grow large enough to have some weekend and/or evening tech support? Perhaps the lack of such creates a catch-22?

  6. #6
    Join Date
    Dec 2010
    Location
    Austin, Texas
    Posts
    34

    Default Re: No Service & No Support?

    The best way to help voipo grow is by spreading how great and wonderful the prices and services are. $15 a month with a DID is outstanding.

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