Music on Hold

[fisamo]

If MOH is implemented, it needs to be switchable per line, IMO. Think about the conference call. (Yes, I know it's a residential service, but sometimes people do need to call into legitimate conference bridges and then take a CW call.) You'll get some irritated co-workers if you're disrupting those services with MOH or even the occasional *beep* ...

[Daguy]

Usually, if I am on a conference call, I disable call waiting and let it go to voice mail -- with my luck if I switch off of the call for a few minutes, that's when I need to respond to a question or something.

But I do agree that you should be able to opt out of MOH if you want. However, I would like it even if opting out is not an option.