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Thread: Anyone know: My incoming calls go to my fail-over number

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  1. #1
    Join Date
    Jan 2009
    Posts
    230

    Default Re: Anyone know: My incoming calls go to my fail-over number

    Have you ever tested your actual upload and download speeds? ISP's advertise "up to" speeds which means you will rarely get advertised speed. I am sure your download speed of 760K is fine, but what is your upload rate? If it is a bandwidth issue (and it sounds like it is), you may ask VOIPo to change your default CODEC to one that uses less bandwidth (assuming VOIPo supports that).

  2. #2
    Join Date
    Feb 2011
    Posts
    4

    Default Re: Anyone know: My incoming calls go to my fail-over number

    Quote Originally Posted by voipinit View Post
    what is your upload rate?
    averages 275k. My rates are consistently solid, up and down (love cable ) I concede that as bandwidth constricts, it has the potential to choke off the incoming stream, causing breakup in my ear. But I've never had the level of breakup/choppy with the exact same Internet set-up and 3 different providers... they all did fine with 760/280 and never had the breakup I get with VOIPo now while trying to download even a little from the Internet while simultaneously on the phone.
    Quote Originally Posted by voipinit View Post
    If it is a bandwidth issue (and it sounds like it is), you may ask VOIPo to change your default CODEC to one that uses less bandwidth (assuming VOIPo supports that).
    Unless the tech I have spoken to doesn't know the deal, VOIPo only runs a very uncompressed stream, unlike many other providers that squash theirs more. However, I've measured both VOIPo's and Vonage's bandwidth consumption against the whole pipe, and they are almost identical. Anybody have experience trying to run VOIPo on RoadRunner Lite?

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Anyone know: My incoming calls go to my fail-over number

    Quote Originally Posted by wevowva View Post
    averages 275k. My rates are consistently solid, up and down (love cable ) I concede that as bandwidth constricts, it has the potential to choke off the incoming stream, causing breakup in my ear. But I've never had the level of breakup/choppy with the exact same Internet set-up and 3 different providers... they all did fine with 760/280 and never had the breakup I get with VOIPo now while trying to download even a little from the Internet while simultaneously on the phone.

    Unless the tech I have spoken to doesn't know the deal, VOIPo only runs a very uncompressed stream, unlike many other providers that squash theirs more. However, I've measured both VOIPo's and Vonage's bandwidth consumption against the whole pipe, and they are almost identical. Anybody have experience trying to run VOIPo on RoadRunner Lite?
    That could be the issue then. If it's directly connected, there's really nothing else that could go wrong.

    You're right in the assumption that we only use uncompressed codecs which produces the highest quality audio, but isn't good for low bandwidth situations.

    Vonage and some other providers use compressed codecs (because it uses less bandwidth for them too which saves them money) which could be why you didn't have an issue.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Feb 2010
    Posts
    235

    Default Re: Anyone know: My incoming calls go to my fail-over number

    Quote Originally Posted by voipinit View Post
    Have you ever tested your actual upload and download speeds? ISP's advertise "up to" speeds which means you will rarely get advertised speed. I am sure your download speed of 760K is fine, but what is your upload rate? If it is a bandwidth issue (and it sounds like it is), you may ask VOIPo to change your default CODEC to one that uses less bandwidth (assuming VOIPo supports that).
    Speedtest.net for 2 years shows 20Mbps down and 1Mbps up. No QoS issues.
    Last edited by stevech; 04-29-2011 at 04:25 PM.

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