Quote Originally Posted by mogulman View Post
I've noticed the quality of Voipo being much worse for me over the last few weeks. Call quality has been pretty flaky and people have noticed and said something to me.

I haven't changed routers or providers. I've also had port forwarding set up since I started. At the same time, I have another voip provider, and my service has been fine. Not sure if support will be able to work on.
One simple thing to check if you're getting poor audio quality (as apposed to no audio at all) is to make sure you don't have some background service tying up all of your internet bandwidth. I had a customer who's call quality was perfect for several months, then one week it became awful. After testing, it turned out that one of the kids had installed a torrent downloader/server that was wide open with no throttling. It tied up almost all the bandwidth, so calls were dropping packets and sounded terrible. We shut off the torrent client and all was well again.

Viruses can have the same effect, so make sure your systems are clean.