Resellers: Testing Michigan Datacenter

[racerdude]

If you've eliminated the Michigan server that means you have all your eggs in one basket in Dallas. Don't you want to have redundancy at multiple sites in case Dallas goes down?

[VOIPoTim]

If you've eliminated the Michigan server that means you have all your eggs in one basket in Dallas. Don't you want to have redundancy at multiple sites in case Dallas goes down?

Not quite. We're already in 3 different physical facilities in Dallas...our datacenter partner Softlayer (owned by IBM) has multiple physical datacenters there an we use a mix of them for redundancy.

Here's some more info:

http://www.softlayer.com/data-centers

http://www.softlayer.com/network

One of the nice things that makes it perform so well for us is that they have direct peering with almost all the major consumer ISPs that our customers use for more direct connections vs routing through multiple backbone providers in addition to pretty robust connectivity. They also have very solid private networks (isolated from the public) that connect the DCs for us to do backups and behind the scenes stuff on either the public network or the completely different private network for security, redundancy, etc. Dallas is also central and has pretty solid connectivity to the entire country.

We're still open to adding more options in the future (Softlayer is definitely not cheap...we pay them 5 figures monthly) so it's definitely a possibility. We just haven't had good experiences with trials with other providers.