Invoices

[VOIPoTim]

Our billing system is balance based and uses credits (payments, credits we apply, etc) and debits (charges, etc). The other thread about it goes into a little more detail, but basically I was curious what everyone thought about "invoices".

Since we don't use a concept of invoices (it was a big hassle with Modernbill), what I was thinking is that we just let you guys generate invoices if you need them since sometimes you need them for accounting records etc.

The concept is pretty simple.

You'd go into an invoice area and just put in a date range. Then a nice looking PDF invoice would generate with all the activity during that range, etc. More of a "statement" for the specified period than an invoice to pay, but with autopayment, that's why it seems kinda silly to generate an invoice and then immediately mark it paid.

How does everyone feel about this? Is there anyone here who has any other concerns about not using invoices in the traditional way and going the auto-generated ones?

[NY Tel Guy]

Our billing system is balance based and uses credits (payments, credits we apply, etc) and debits (charges, etc). The other thread about it goes into a little more detail, but basically I was curious what everyone thought about "invoices".

Since we don't use a concept of invoices (it was a big hassle with Modernbill), what I was thinking is that we just let you guys generate invoices if you need them since sometimes you need them for accounting records etc.

The concept is pretty simple.

You'd go into an invoice area and just put in a date range. Then a nice looking PDF invoice would generate with all the activity during that range, etc. More of a "statement" for the specified period than an invoice to pay, but with autopayment, that's why it seems kinda silly to generate an invoice and then immediately mark it paid.

How does everyone feel about this? Is there anyone here who has any other concerns about not using invoices in the traditional way and going the auto-generated ones?

I like the idea. I currently do my expense reports for my company that way through a program called DELTEK and its ability to generate and print custom reports is great.

[john]

I agree, no need for an invoice at all. Just the ability to print a "statement" of charges and credits.

[gbh2o]

Our billing system is balance based and uses credits (payments, credits we apply, etc) and debits (charges, etc). The other thread about it goes into a little more detail, but basically I was curious what everyone thought about "invoices".

I don't think invoices for a pre-paid account make much sense. However, there is a certain rational for them should you offer post-paid accounts. Some customers might also appreciate some sort of email whenever a credit card is 'auto-charged' for things like international calling or even recurring costs.