We've made some improvements to the 911 Address Updates system to make it easier to use.

When you enter an address now, the system will then return "Suggested Address" which are close matches that are formatted correctly. You can select one of these or try re-entering the address to search for more matches.

In most cases, this will be very easy and accurate. Once updated your address would be automatically transmitted if you called 911 and your local center was equipped to electronically receive the address information.

In cases where they are problems finding your address (new construction, etc), here is what will happen.

After 3 sets of matches are returned, if you still haven't found your address, the system will set your account to use the City/State only and your call would have "Basic E911" service that would route you to the local PSAP, but not transmit the address.

We would then contact you to manually correct the address.