Blacklist management

[tritch]

Click the Features tab, then click "Call Routes" in the banner beneath the tab. They should be listed under inbound routes.

Call Routes is a very useful feature for blocking specific numbers or a whole range of numbers. This is a sample of some of my incoming call routes that I've setup manually:

800******* Voicemail
888******* Voicemail
877******* Voicemail
000******* Disconnected
281358**** Busy Signal
866******* Voicemail

Fine tuning your call routes will drastically reduce or eliminate telemarketers.

Here's the support page for help:
http://voipo.com/help/article/call-blocking-66.html

[SomeWhoCallMeTim]

Thanks! I had missed it, as I surmised. I think I'm getting the hang of it.

[bfotk]

In terms of what the caller hears, what are the differences between selecting Blacklist as compared to the more obvious choices of Busy Signal and Disconnected?

[tritch]

In terms of what the caller hears, what are the differences between selecting Blacklist as compared to the more obvious choices of Busy Signal and Disconnected?

Good question. I've never used that feature. Blacklist is not defined anywhere on Voipo's support page, so there's a big question on what to expect. Maybe one of Voipo's support staff can chime in and explain what exactly happens when a "Blacklisted" caller tries to call your number.

You could experiment though.......temporarily blacklist your cell phone number, then attempt to call your Voipo number and see what happens.