Residential VoIP Service Discussion

[voxabox]

Tim,
I have some questions:

Free Phone Adapter

Could you elaborate? ie., do we need to return the ATA when we stop using the service?, etc...

All plans have a $29.95 activation fee

Does this mean that we would be charge for activation even if we elect to use our own ATAs/softphones?

Virtual Numbers

You’re able to add additional phone numbers to your account from any cities/ratecenters that we offer service in. Just like domain parking, these numbers simply point to your main account. This is especially useful if you want to have a presence in another city.

Additional local numbers can be added for $4.95 Monthly or $24 Yearly.

is there a known cap for incoming calls to these virtual numbers?

finally, multiple registration? ie., how does it work if I use both the ATA and a softphone on 1 account?

Thanks for your time
-v

[VOIPoTim]

Tim,
I have some questions:

Could you elaborate? ie., do we need to return the ATA when we stop using the service?, etc...

All plans have a $29.95 activation fee

Does this mean that we would be charge for activation even if we elect to use our own ATAs/softphones?

Virtual Numbers

You’re able to add additional phone numbers to your account from any cities/ratecenters that we offer service in. Just like domain parking, these numbers simply point to your main account. This is especially useful if you want to have a presence in another city.

Additional local numbers can be added for $4.95 Monthly or $24 Yearly.

is there a known cap for incoming calls to these virtual numbers?

finally, multiple registration? ie., how does it work if I use both the ATA and a softphone on 1 account?

Thanks for your time
-v

Yes, the ATA would need to be returned upon cancellation.

BYOD is not something we'll actively push, but I can waive the setup for you on it. The activation fee is basically for the equipment. If we sell the equipment to you, we'd have to deal with sales tax and there are a few other challenges with that.

In terms of multiple registrations, we're comparing a few options on that, but no definitive answer for you yet.