Mobile Softphone App on both iOS and Android available!

[JacobsLive]

Hi Jacob, not sure if we are using the same version of the application but my "sound" section shows an option for Legacy Audio if I scroll all the way down, not an option for bluetooth? I am using Version 1.3.8, build 345482.

Hello Ansextra, I am using iOS version (1.3.5 build 4B5C7) downloaded via the link provided in the beta page. May be settings are different if you are sung Android version. If you are using iOS, I am wondering from where you got a different build?

Hi Tim, I will open a ticket with after doing more tests. Thank you!

[VOIPoTim]

Hello Ansextra, I am using iOS version (1.3.5 build 4B5C7) downloaded via the link provided in the beta page. May be settings are different if you are sung Android version. If you are using iOS, I am wondering from where you got a different build?

Hi Tim, I will open a ticket with after doing more tests. Thank you!

Ok. The more specific you can be with samples, the better. If you can do a call then open a ticket with the details of it or even better would be the Call ID from the Call History online in vPanel then we should be able to pull that specific call up and see the actual logs/flow of the call and why the drop happened since it'd be a full log of everything that happened with the call.

[Ansextra]

Hello Ansextra, I am using iOS version (1.3.5 build 4B5C7) downloaded via the link provided in the beta page. May be settings are different if you are sung Android version. If you are using iOS, I am wondering from where you got a different build?

Hi Tim, I will open a ticket with after doing more tests. Thank you!

Hi Jacob. I am using Android. That would most likely explain the difference.