Mobile Softphone App on both iOS and Android available!

[VOIPoDanielC]

Hello everyone,

Good news!

The new provisioning is out. So, please go into your application and remove/reset your provisioning, and then go to the Beta page and reset your application.

We've changed four things so far:

1. We enabled STUN permanently. This should help with audio issues some people were having with one way audio.
   
   
2. We enabled the option for users to select how they want to handle incoming calls (may vary by device type):
   
   • Push
   • In Foreground Only
   • Keep Awake
   • In Background Only
   
   
3. We also enabled some packetization options to be different on Wifi and on cellular to better accommodate bandwidth.
   
   Lower packetization values improve quality when packet loss occurs while higher values preserve bandwidth With lower packetization inside the codec, it improves quality when packet loss happens... However, higher values preserve bandwidth, so on Wifi, we've set it to 20ms. On cellular, we've set it to 40ms.
   
   
4. We've removed unused codecs from the application so that making calls shouldn't require too much renegotiation with our network. At the moment, as many of you know, our network only supports the uLaw codec. We're working on getting a solution together for the mobile application and for softphones that allows for other codecs to be used. However, we don't have an ETA.

That's all that I have for now!

Best regards,
Daniel C
Tier III Support & Development
VOIPo Customer Care