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  1. #18
    Join Date
    Feb 2007
    Location
    IL
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    171

    Default Re: Mobile Softphone App on both iOS and Android available!

    Quote Originally Posted by tritch View Post
    A couple of issues concerning Android smartphone…..not iOS phones:

    First, it seems Acrobits is using “push notifications for incoming calls” using the Google cloud messaging service to wake up/open the app after it is closed in order save battery power. It’s great feature, but there’s no way to disable this feature within the app itself. Apparently, since the app is automatically “provisioned” for Voipo, the setting is not available to the end user. The result is the smartphone rings for all incoming calls regardless of whether the app is open or closed. There’s no way to stop incoming calls from ringing the smartphone unless you uninstall the app.

    Second, once you uninstall the app, the Acrobits SIPIS server which is being used to communicate to the Google cloud messaging service stays registered. It keeps re-registering at periodic intervals by looking at vPanel’s connected devices. It’s stuck and you can’t seem to get rid of it. I haven’t tried to completely disable BYOD to get rid of it, but I shouldn’t have to do this.
    I have noticed the above issues on iOS devices also. It would be nice to have a option to disable Mobile softphone App when not required so all calls can ring 1st on phone connected to VoiPo adapter rather then softphone.
    I also have Bria installed on iPhone and it once the App is closed and the registration time expires it doesn't stays registered. We would like to have something similar with VoiPo apps. I know Bria is a paid app but just wanted to share my experience and comparision.
    Last edited by myvoip07; 05-01-2014 at 08:30 PM.

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