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Thread: Voice Mail calling 123 not working

  1. #1
    Join Date
    Jul 2010
    Posts
    180

    Default Voice Mail calling 123 not working

    At least 4 of my accounts calling 123 gets a busy signal and on my tablet it gives me an error 500 service unavailable.

    Any others with this problem, have a ticket on this.

  2. #2
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Voice Mail calling 123 not working

    yes, I'm not sure yet if it is happening with all of my numbers. but it seems to be affecting quite a few of them.

    I've had a ticket open for awhile, so I assume they are aware, but just having a hard time resolving it.

  3. #3
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Voice Mail calling 123 not working

    looks like they just resolved it.

    thanks guys!

  4. #4
    Join Date
    Jul 2010
    Posts
    180

    Default Re: Voice Mail calling 123 not working

    Looks like it's ringing busy again!

  5. #5
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Voice Mail calling 123 not working

    yep. getting calls and support tickets on this again now.

    been a rough day in the voip business.

  6. #6
    Join Date
    Jul 2010
    Posts
    180

    Default Re: Voice Mail calling 123 not working

    Its working now

  7. #7
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Voice Mail calling 123 not working

    Down again.

  8. #8
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Voice Mail calling 123 not working

    It's fixed again. Unfortunately we've been having some SIP attacks causing this. We're working on beefing up filters to drop that traffic so that it doesn't keep happening.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  9. #9
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Voice Mail calling 123 not working

    dang... 123 is broken again today.

  10. #10
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Voice Mail calling 123 not working

    Quote Originally Posted by GreenLantern View Post
    dang... 123 is broken again today.
    We're going to add an additional proxy in front of this to try to filter it more. What's happening is that with certain DTMF methods and the BYOD servers, the audio to connect to check/manage VM has to have an extra proxy and that is what's crashing due to attacks....so the VM servers are up, it's just the special case audio proxy.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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