BYOD SIP server in Dallas ongoing problems

[tritch]

Do you have a ticket open? What's the ticket number?

Tim, there's no ticket open. I started to see complaints over in the reseller forum, so I knew something was going on and happy to see it was resolved. It's just that he's starting to get very frustrated with SIP and SIP7 not working reliably and was considering dropping the service once his prepaid term is up. I suppose he could have put the provisioned ATA back on line, but it lacks the features that his current ATA provides.

Anyway, I thought there was no tech support for BYOD, so no ticket was ever opened.

Thanks for checking....hopefully things are back to normal.