Blacklist options - which one is BEST

[duster]

I see I can blacklist, busy signal, disconnected, voicemail and forward unwanted calls.......

What is the BEST ONE to make people NOT call me again ? I seem to blacklist phone numbers but I still get calls from them...

And what is the difference between the ACTION and APPLY blue button, shown AFTER I make my selection

Can I get a list of all the numbers I have BLACKLISTED as I can see if one I want on it is there ?

Thanks in advance...

[tritch]

What is the BEST ONE to make people NOT call me again ? I seem to blacklist phone numbers but I still get calls from them...

I use DISCONNECTED.

And what is the difference between the ACTION and APPLY blue button, shown AFTER I make my selection

APPLY = applies the selection you make in the drop down box
NO ACTION = doesn't apply anything selected and simply closes the pop-up window

Can I get a list of all the numbers I have BLACKLISTED as I can see if one I want on it is there ?

In vPanel go to Features tab, click Call Routes, and look under Incoming Routes. You will see all the numbers that you have blacklisted, disconnected, etc. You can manually add/remove numbers as needed here as well.

[duster]

Super, thanks!

[MisterEd]

Usually I use DISCONNECTED but sometimes I like to forward certain unwanted callers to the "Rejection Hotline.": 773-509-5027

It's a funny line .... check it out.

[Tooth]

I'm a new VoIPo customer and just got my service up and running successfully last week. Everything is working good so far and now I'd like to start doing a little tweaking. Anyway, I've already searched for an answer to this question on the forums but had no luck:

Is there any form of a vPanel "features glossary" that would give a description of what the various vPanel settings do?

Most settings seem pretty self-explanatory but, among other things, I'd like to know what happens when I apply different actions to incoming calls. For example, what happens when I set a number to "blacklist", "busy signal", or "disconnect"? Which have most of you found to be most effective in preventing calls from telemarketers, etc?

Thanks.

[Tooth]

When I select "Disconnected" as an incoming call action, what does the caller hear? Is it a message that says, "this number has been disconnected" or something to that extent?

[VOIPoTim]

When I select "Disconnected" as an incoming call action, what does the caller hear? Is it a message that says, "this number has been disconnected" or something to that extent?

Yes, it's the standard disconnected message.

[trman]

I would truly like to see this too. Better would be context sensitive help in the Vpanel, but as a minimum we need a help page keyed to each menu item in the Vpanel that explains exactly what each option does.

For example what is MWI? Not in the glossary, I checked, however under the "voicemail" tab in the "select mailbox" section there is a box to click that says "update MWI" with no explanation of what MWI is.

Just one of several things I saw that would save a lot of time for new users if there were a proper help file, also would save lots of support time for Voipo.

I'm a new VoIPo customer and just got my service up and running successfully last week. Everything is working good so far and now I'd like to start doing a little tweaking. Anyway, I've already searched for an answer to this question on the forums but had no luck:

Is there any form of a vPanel "features glossary" that would give a description of what the various vPanel settings do?

Most settings seem pretty self-explanatory but, among other things, I'd like to know what happens when I apply different actions to incoming calls. For example, what happens when I set a number to "blacklist", "busy signal", or "disconnect"? Which have most of you found to be most effective in preventing calls from telemarketers, etc?

Thanks.

[MarkTomlinson]

MWI is Message Waiting Indicator. It's the red light that blinks on your phone when you have voicemail.

But, yeah, it would be nice if you didn't have to ask.

[PinWiz]

Someone up top mentioned a rejection hotline which I thought was genius. I found 7722574501 which is the Rick Astley "RickRoll'd" hotline. Free to use. I've only had Voipo for a week and put 5 numbers on it already.

Thank you Voipo ATT had a blacklist service that cost $5 a month. You could only have 10 numbers on it at a time. Uh, no thanks.