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Thread: no phone number given when purchased!

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jeepgurl no phone number given when... 10-29-2011, 05:33 AM
MisterEd Re: no phone number given... 10-29-2011, 07:55 PM
tritch Re: no phone number given... 10-30-2011, 11:20 AM
VegasSmitty Re: no phone number given... 04-07-2012, 03:24 PM
kennedy Re: no phone number given... 05-28-2012, 03:02 AM
budmaster Re: no phone number given... 05-29-2012, 06:45 PM
chris Re: no phone number given... 05-29-2012, 07:17 PM
pasta Re: no phone number given... 07-21-2012, 06:52 PM
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  1. #1
    Join Date
    Apr 2012
    Location
    Las Vegas
    Posts
    3

    Default Re: no phone number given when purchased!

    Quote Originally Posted by tritch View Post
    MisterEd is correct. They generally assign you a temporary number until the port is complete. From your Voipo line try calling your cell phone and note the caller ID displayed. If it's the number your going to port over, then try logging in to vPanel using this number as "username", then click forgot password to have it sent to your email address that you used when opening the account. If the CID shows a different number, try using this number as the "username" instead and click forgot password.

    When my brother ported over, they assigned him a temporary number that he could use to make/receive calls. Here's the odd thing, on all of his outgoing Voipo calls the caller ID was spoofed showing his ported number even though the port was not yet complete. So don't be surprised to see your ported number on your cell phone's caller ID display, it may be only spoofed at this point. The key to know when the port is complete is to try calling your port number and see if it actually rings the Voipo line.
    Tried that fix, gave me back the same number I'm using now. Guess I'll have to wait till Monday when everyone gets back to work.

  2. #2
    Join Date
    May 2012
    Posts
    1

    Default Re: no phone number given when purchased!

    I just ordered VOIPo residential service, and I received 3 email confirmations, including the payment confirmation; however, none of these emails contained a phone number for me to use, nor any login information. The first email sent to me said I could log into a control panel, however, I have no username, no password, no phone number...nothing. So how am I supposed to use this service I just paid for?!!

    Note: I requested a new number when I signed up and paid-no porting of an old number.

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