Don't hear ringing of called phone

[Peter D.]

I can call from my phone but can't receive calls. Used tech support yesterday. Spent the whole day on the problem with no fix. Called again today and a different tech said my number forwarding won't be complete for 10 days so I won't be able to receive calls. They should have told me that in the 1st place. I thought it was going to be a plug and play type of thing.
Also the tech yesterday logged into my computer to reconfigure. Now I can only get online if my adapter is hooked up to my DSL modem. If I unhook the adapter and just use my modem to get online it won't work. So far......not happy! Way to much time wasted. Plus this is a business line so not a lot of room for error!

[markbet]

I just hooked my Voipo service up. I have an intermittent problem of making a call, but I do not hear the ringing of the dialed number either. Is there something I need to further do to correct this?