Connectivity Issues with sip.voipwelcome.com

[SpaethCo]

I bumped the ticket again. After no issues over the weekend, problems started up again this morning.

I went back through my logs - I only lose registration on weekdays, and this all started right around the beginning of this month.

[tritch]

I bumped the ticket again. After no issues over the weekend, problems started up again this morning.

I went back through my logs - I only lose registration on weekdays, and this all started right around the beginning of this month.

Just curious....did Tier 2 support indicate that the issue had been resolved prior to today? If so, did they provide any details?

I was going to open a support ticket (for my father), but it seems pointless if they already know it's impacting a large number of customers.

[dtrose]

My ticket is still open from Friday at 1p

Just curious....did Tier 2 support indicate that the issue had been resolved prior to today? If so, did they provide any details?

I was going to open a support ticket (for my father), but it seems pointless if they already know it's impacting a large number of customers.

[stenger]

I too had almost no or limited issues over the weekend. Having said that I also don't sit at my desk with my BYOD device as much on the weekend. Starting this morning however I am back to having the same problems. In fact over the last 25 minutes my sip service has gone down numerous times. Still having no issues with another service provider on the same device. It seems to continue to be very random when the service fails but it does go to the "failover" solution during these outages.