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Thread: No incoming caller ID

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  1. 04-23-2012 04:38 PM #1
    magic
    magic is offline Junior Member
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    Apr 2012
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    Default Re: No incoming caller ID

    I just got my voipo device online and tried a test. Everything looks great so far but I do not see my caller-id information. I am using an AT&T DECT 6.0 phone. Hopefully, that will not cause a problem with getting the caller id. I do depend on it. It looks like morpheus might have had a similar problem. So far I am very pleased with the support from Voipo.
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  2. 04-27-2012 02:43 PM #2
    magic
    magic is offline Junior Member
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    Apr 2012
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    Thumbs up Re: No incoming caller ID

    The Voipo Customer Care folks have been excellent to work with. My AT&T DECT 6.0 phone would not display the caller id on my 701 adapter. So they sent me a 502 adapter and it worked! I think the issue had something to do with the DECT phone. Voipo's service and adapter have exceeded my expectations! I almost never can say that about any company. Amazing. I am so very happy that I dropped the AT&T land line to go with this solution.
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