Quote Originally Posted by iceberg View Post
hey - new to voipo but so far love it.

my caller id has stopped working and just says incoming call. seems to be an issue w/perhaps at&t phones. not sure the model # but i'd buy new phones to match the technology if need be. saw vtech also may have some issues. i just want to know if there's a phone compatibility list out there so if i go shopping, i can see which phones are tested here.

quality is fine. website needs some love but works for now. my phone bill went from $60 a month to under $6. i do things a bit differently but i have more options on blocking #'s.

i submitted a ticket and will work through this. i expect some challenges when making a big change and like others i've seen post, won't threaten to leave.

just ask how to make it work.
Support should be able to address this for you. There is a firmware issue with the current Grandstream HT70X devices and some DECT cordless phones that prevents Caller ID name from showing. Grandstream is releasing an updated firmware with that fixed soon but we can force your adapter to update to it now. Once support does this, you'll need to reboot the update and it should update and resolve.