Quote Originally Posted by rfs0123 View Post
For some reason we have recently lost the ability to access our VM from our home phone by dialing our own number then pressing 0 after it answers. I was told to try pressing 123, which also didn't work. This after approx one year of working as it should. Works from other phones, just not from home. Even tied recycling the Grandstream. Nothing else has changed. This on top of the other issues we've had with dropped calls, etc. makes me think we won't have to worry about accessing VM much longer.
There are no known voicemail issues. In your example, it sounds like the "DTMF" (button press tones) are not being passed when you're trying to check voicemail. Just e-mail support@voipo.com and our support team will be able to help get this resolved for you.