Fax number subscription problem

[gbh2o]

I attempted to set up a toll free FAX number from those available for the Residential system. It failed on repeated attempts with a red "Client ID for this account has not been specified. Cannot order service without a Client ID" error message. I also receive the same message if I attempt to add a FAX number in the Express account. [submitted ticket]

Is this an intended failure pending launch, an accident as a result of running the separate billing system, or a temporary failure while you are working on the system?