Problems: no calls in, no calls out, ans. machine...

[wingsohot]

Go into your control panel, and instead of disabling the voicemail, enable it and set it for some high amount of rings. Set your answering machine for ring number below Voipo ring number. Verify that you have internet connection with your computer connected to same router. If you do, unplug power only from adapter and plug wait 10 seconds. Plug power back in.

BTW, I do believe that Voipo would have sent you another adapter with built in router, such as a HT-502 or 702. By default they send out adapter without built in router, but not everyone has a router.

[cynara]

You'd think so, but I called them and told them. They said they thought my modem would have two outputs (they don't know my cable company--who would not let us take a different one home, but would install one for $60 bucks).

Anyway--I'm going to try what you said, if I can, and see if that helps.

Thanks so much--have a good one.

cynara

[cynara]

Dear Wingsohot--

Don't tell my hubby, but (sigh) I think I love you (nothing too serious though) lol. Everything is working wonderfully.

THanks so much!

cynara