Racer, tech support did something today to one of my accounts. We're going to test and see if that resolves it.

One point of frustration is that they don't tell me what they did. They just reply with something like, "try it again now."

Would be nice to know what they are doing, so I can track it from my side, and help them identify similar issues more quickly in the future.

Anyway, I'll let you know if their changes work.