Hi there,

First of all, I am having no problems making outgoing calls. Those are going through fine. The issue I am having is that when I connect to automated systems that require tone tone responses, the systems are not hearing the correct tones. For instance, press 1 for customer service, 2 for tech support, 3 for billing, etc.... if I press a 2 the automated system will respond as if I hit something else or not recognize it at all. This has been going on for quite awhile, but it is starting to get on my nerves when I have to use my cell phone instead of the home phone because of an automated system issue. I am using the Grandstream HT702 adapter. I have it hooked directly to my cordless phone system. It is NOT hooked to the home wiring in the house.

Please let me know if this would mean that I need a new adapter or if there is something else I can try. Have a good day.

Thanks,

Chris