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Re: BYOD registration issues causing incoming calls to fail
What I've seen in the past, is their server time clocks get out of sync. So on their side, the registration expires early, like you said, by as much as a minute or more. Then your device re-registers, and all is well for a few minutes, until early expiration happens again.
The Grandstream ATAs sold by Voipo have a setting that allows them to re-register early. That helps avoid that little gap of downtime. But many BYOD devices do not have that setting available. So they rely on accurate clocks.
I'd suggest opening a ticket, to have support check their server clocks, and sync them if necessary.
Also check time on your own devices, and sync them if necessary.
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