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Thread: Incoming Calls not working, Outgoing fine.

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  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Incoming Calls not working, Outgoing fine.

    I know that this was fixed this morning, but wanted to comment on what happened. Your account was one of a few who still had some lingering routing going through codeblue. You guys probably remember when we changed our staff around completely and there was a scramble to close down carrier and move everyone away from the servers we had because they were so messy. This is an example of why... Something was still routing there even though we had moved it. This is why we moved everything to the nice clean setup and not the botched together one that a former developer were resonsible for.

    We have been gradually shutting down codeblue related servers this week and this just came up.

    I don't anticipate any others, but if anyone does seem any issues, please e-mail support@voipo.com or fill out the ticket form (both open a ticket) and we'll get it situated.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Feb 2007
    Location
    IL
    Posts
    171

    Default Re: Incoming Calls not working, Outgoing fine.

    Yup incoming calls are working fine.

    The HT286 now keeps on rebooting and not able to register. I update my support ticket with all the details.

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Incoming Calls not working, Outgoing fine.

    Quote Originally Posted by myvoip07 View Post
    Yup incoming calls are working fine.

    The HT286 now keeps on rebooting and not able to register. I update my support ticket with all the details.
    Let me pull up your ticket and see if I can get that situated for you now.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Feb 2007
    Location
    IL
    Posts
    171

    Default Re: Incoming Calls not working, Outgoing fine.

    Quote Originally Posted by VOIPoTim View Post
    Let me pull up your ticket and see if I can get that situated for you now.
    It's working fine now. I updated the ticket with the all the details.

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