My question is not related to BYOD, but is about Voipo allowing a customer-owned HT-502 to be provisioned and locked by them, not as a BYOD device. I believe this is important, since Voipo does not allow an "add-on number" to be used in a BYOD situation.

For what it's worth, I don't think Brandon's statement made it clear about how they actually determine whether an ATA is non-working because of abuse.

I'm still also interested to know how much they charge for a replacement HT-502.