2nd line (like VT)

[NY Tel Guy]

I think this is a bad idea. With Callvantage blocking new users and some here wanting to have a second line available, I just think it is bad business to even talk about this before the company launches a stable product.

This is what got VT in trouble. An influx of new customers combined with a company that had very little written down to document the 6 previous features that they had implemented is a dangerous business combo.

This product needs to launch as a defined product, have it work and be stable and then adding other features can be considered and put into the mix later.

Remember, volume here is not your long term friend. Having a lot of customers paying a little money puts money in the checking account but it does little to sustain long term customers.

If VT has given me what I had paid for, I would have kept the line with them. A second line from a service that did not work on line 1 only compounded the problems.

So I vote to move slower because accuracy and quality is key here.

[fisamo]

The GrandStream lacks the second port, so another ATA, or a soft phone are the remaining possibilities.

A second GrandStream with the same number and plan minutes ... would be worth paying for the cost of a second adapter just for consistency. That would not need anything fancier on vPanel and I doubt too many would abuse it badly (but what do I know?) That way, two managed GS would be real simplicity for even non-beta users. Perhaps in the future?

I think this is a bad idea. With Callvantage blocking new users and some here wanting to have a second line available, I just think it is bad business to even talk about this before the company launches a stable product.

It sounds to me like the general consensus is "later, if at all." At this point, any changes that would delay launch, unless necessary to ensure a reliable, compliant product, should be made with great caution (if at all). VOIPo has made enough noise about upcoming launch that any unnecessary delay in that launch should be avoided. (Note that I'm not saying that a launch needs to be rushed, either.) 'Fluff' (and yes, that does include simul-ring, since it's not offered now) should be held back until the system is up and running and has built up a strong track record.

Further, given that the GS has only one port, I think a 2nd line option (with that adapter) is unwise. Now, some kind of softphone option could be interesting, just I do think that to prevent abuse, an implementation similar to ATTCV's softphone (in that the SIP creds are encrypted within a license key) would be the way to go. If, somehow, the softphone were to tie in to the main number (as opposed to being a 2nd line), I'd recommend a separate SIP username for the softphone. But again, later.

A big concern about having a 2nd Grandstream with the same creds (or even CID number) is 911 compliance. If both adapters are set up at different addresses, which address would be sent to the PSAP? Food for thought...