PAP2 Wiped Clean

[burris]

Do you have this in your provisioning field..

http://provisioning.voipo.com/$MA

That should get you provisioned quickly..

[voipinit]

Do you have this in your provisioning field..

http://provisioning.voipo.com/$MA

That should get you provisioned quickly..

It sounds like he is BYOD in which case he may not want to provision it.

[Montano]

I am BYOD.

[chpalmer]

IF you go here and enable softphone does it give you the credentials? Mine says password "Emailed" now instead of just giving up the password on the site.

https://secure.voipo.com/preferences/softphone

Otherwise submit a ticket. You never know whos looking and this one should be an easy one.

[VOIPoBrandon]

Mine also says "Emailed" though it never was. In MY HT702 I put the VOIPo password in the optional name block (instead of my name) in case I need to go through the setup process again.

Simply hit 'save' and you will be generated a new password and emailed at the address on file.

The 'e-mailed' text perhaps needs to be updated (will look into this) - as it is not emailing it each time you refresh/load the page, only once at the actual time of retrieval.