Hi pcri2013, I saw your both test results and I think there is something is not right with your connection/Java installation/PC/Router - It is hard to predict what is at fault. If you notice, your first test did not connect to the jitter server, but your second test did. I have a reason to believe it is your router because of your voice quality fails at times. I could be wrong, but just my personal opinion.

VillageGuy, your connection seems to be having too much buffering, It took more than 500ms in your test to get a handshake from servers, which could be affecting your call quality as well.

Quote Originally Posted by tritch View Post
BTW, those voip tests only give you a "general" idea of how well voip may work with your network. It does not take into account the data "routing" your call may make.
I fully agree, to find out exact call quality and conenction issues VOIPO support can initiate a call monitoring on your account and they might be able to shed more light into finding a right solution, if not already.

Hope things will work fine with you guys soon!