I had some free time today and did some experimenting. The Vertical Service Codes simply don't work at all. I was able to duplicate all of your symptoms with your setup.
Here's what you need to do get things working right:
Step 1)
Modify your dial plan back to the way you had it before:
(123S0 | 011[2-9]x.S5 | 1[2-9]xx[2-9]xxxxxxS0 | [2-9]xx[2-9]xxxxxxS0 | [2-9]11S0 | *xx )
Step 2)
See the attached pdf picture - modify your Vertical Services Code fields as highlighted in picture by erasing these 3 fields and placing *67 in the "Features Dial Services Codes" field.
This will allow you to dial *67 with or without a dial tone prompt followed by a 10 or 11 digit phone number, whichever you prefer. Your busy signal should be completely gone with this setting. If you want more information on how to add more feature codes other than *67 or use different prompt tones in the "Features Dial Services Codes", please refer to page 148 in the SPA2102 admin guide here: http://www.cisco.com/en/US/docs/voic..._v3_NC-WEB.pdf
The *30 and *31 should work as well now that the fields have been erased in your Vertical Services Codes page.
This is what I now experience using *30 and *31 codes:
Dialed *30, I get almost an immediate busy signal, but it does activate the "Block all CID" feature. I once heard a quick "thank you", but only once. It works, but Voipo should fix the "thank you" response time.
Dialed *31, I get "thank you" after about 1 second, then a busy signal. The feature works as expected and disables the "Block all CID" feature.
As Brandon stated above, you can drop/erase any of those other star codes in the Vertical Services Codes page that might conflict with Voipo's handling of the same star codes.
Hope this helps.......
Last edited by tritch; 03-20-2013 at 03:15 PM.
Reason: added pdf file & corrected page number
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