Have you tried clicking on one of the previously used addresses, if it's correct, and clicking "Use this address" to see if it goes to the "Current address" field?
Mike
"Born Wild - Raised Proud"
Do you like your life? - Thank a Vet!!!
Yes tried that and it thinks for a while and doesn't do anything. The current address field is still blank.
I just looked at your accounts. The account ending in 08 has a valid address on file. The account ending in 46 is giving us an error that there it is a duplicate. I know that it is a number which was ported from another provider. For the time being, it would use the E911 info that the previous provider provided them. They have not followed procedure to remove the number and release it to us. We've contacted the E911 vendor to have them manually correct this.
I apologize for the inconvenience.
Tim, thanks for the update. If you want you can remove the E911 info from the account ending in 08 since 46 is my primary number.
I will have to check again with my old provider as to why they didn't release the number ending with 46 once it was ported over to Voipo.
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