Last edited by usa2k; 10-14-2008 at 05:05 PM.
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
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iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
All my items show up now, but a couple of the DID's listed are not mine. I have sent an email to support.
For those of you with discrepancies, don't worry. Just send in a ticket and it'll get fixed tomorrow. There are a ton of accounts and since these were manually linked, there are bound to be some errors.
If you haven't checked your billing account, please do so even if you think it's likely not going to have a problem.
I was a bit surprised to find some discrepancies with mine--some of the DID numbers were incorrect, even though they had been right before. Not a big deal, ticket sent.
EDIT: BTW, I checked my email account AFTER posting this message, and I found that my account had been fixed within an hour of my submitting the ticket.
Last edited by fisamo; 10-14-2008 at 07:38 AM. Reason: Update...
A common discrepancy you might (currently) encounter is your billing system listing one of your associated numbers multiple times in the itemized list. Please note that this is a discrepancy only in the visual representation of your account within billing. As long as your VOIPo account is linked with one of your associated numbers, the billing system is 'correctly' synced on our end. With that said, please continue to submit tickets regarding any inconsistencies (or visual issues) associated with this manual sync of the user billing accounts, and we will quickly iron them out!
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