Quote Originally Posted by VOIPoTim View Post
We're working with Grandstream to see what they can do.

Again, we're working with GS to see what they can do with firmware, but I can't promise this will be an overnight fix.
That's not really the way the ticket response I got was worded. It was more like, "Your frustration is appreciated but this issue is basically dead because GS says it is. Good luck finding a new phone if you really want this to work for you."

I'm basically running an answering machine/VM hybrid now. The machine is set to a lower # of rings to catch normal calls, and VM will catch call waiting calls that aren't answered. The light works for the former but not the latter but presumably, getting off the phone, it's easy to remember to check VM for the call that came in. This is not ideal because I lose Vmail functionality, but doable for the moment.