Voicemail Down or being upgraded?

[christcorp]

I just opened an online ticket for voicemail. Probably should have started searching here first. The 123 doesn't work. The 832-838-7000 works fine. I went in there and retrieved the messages from my Beta number and then deleted it. Unfortunately, my phone's MWI light is still flashing and I still get a stutter dialtone on the beta number. Another strange thing is that I can't get into the vpanel for my beta number either, so I couldn't go there and delete the voicemail from there.

On my primary ported residential number, I can get to vpanel and delete voicemails. However, when I called my residential to see if voicemail was working, I no longer have my vm message. It has the default voice saying the number is not available, or whatever, please leave a message. I still can't dial 123 and get voicemail, but at least I can access it from the vpanel or 832 number. Later.... Mike.....

[VOIPoTim]

I just opened an online ticket for voicemail. Probably should have started searching here first. The 123 doesn't work. The 832-838-7000 works fine. I went in there and retrieved the messages from my Beta number and then deleted it. Unfortunately, my phone's MWI light is still flashing and I still get a stutter dialtone on the beta number. Another strange thing is that I can't get into the vpanel for my beta number either, so I couldn't go there and delete the voicemail from there.

On my primary ported residential number, I can get to vpanel and delete voicemails. However, when I called my residential to see if voicemail was working, I no longer have my vm message. It has the default voice saying the number is not available, or whatever, please leave a message. I still can't dial 123 and get voicemail, but at least I can access it from the vpanel or 832 number. Later.... Mike.....

Try 123 now and see if that is resolved. Your account was pointed to the new system in one place and not in the other so the 123 was accessing the old system.

We're looking into the other issues in ticket.