Voicemail Down or being upgraded?

[NY Tel Guy]

Just tried to access it and get a reorder tone.

I know you said an upgrade by the end of the week so tomorrow is Friday.... ?

[usa2k]

Working here.

[NY Tel Guy]

Working here.

You are right. It works from My Verizon Wireless Cell but my AT&T Cell gives me a re-order yet I can place other calls on it.

[Montano]

Is 'login incorrect' the same as a re-order tone ? I keep getting the login error.

Edit: also noticed timestamp is off by 10 hours. Timezone is set to Los Angeles.

[NY Tel Guy]

Is 'login incorrect' the same as a re-order tone ? I keep getting the login error.

I get that daily and then I go into Vpanel, type in my same password and save it. Then it works again.

Glad someone else is experiencing the same thing.

[VOIPoTim]

I get that daily and then I go into Vpanel, type in my same password and save it. Then it works again.

Glad someone else is experiencing the same thing.

Since you're having issues with the old system, I'm moving you to the new one. It's still being tested, but should work better. Greetings, PINs, messages, etc should remain because it's using the same DB.

I'm going to post an outline of the menu options in it soon, but it's much easier so I'm sure you'll figure it out. The other nice thing is that we can fully control the menus in it pretty easily so adding options in it is simple.

Let me know if this clears anything up or makes it worse.

[Montano]

I'm up for a move to the new system Tim. I'll be happy to help test it.

[VOIPoTim]

I'm up for a move to the new system Tim. I'll be happy to help test it.

Just moved you over to it

[Montano]

Initial testing was almost perfect !! Immediate sms message to my cell. Immediate mms message to my cell and the message left played perfectly on my Blackberry !! When I called in to retrieve the message, it played without any prompting !! No pressing 1 for new messages

The only thing that appears not to work is VMWI. I have yet to get a light on my phone, or a stutter tone.

[VOIPoTim]

The only thing that appears not to work is VMWI. I have yet to get a light on my phone, or a stutter tone.

This we need to add back in the beginning of the week. It doesn't seem to be updated with the change to new system.