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Thread: Hardware Update

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  1. #20
    Join Date
    Feb 2007
    Posts
    270

    Default Re: Hardware Update

    Quote Originally Posted by voxabox View Post
    Already submitted a request - ticket EHX-260881
    FYI, from VoIPo Support Team:
    While we agree that upgrading to the latest firmware always sounds like a good idea, we've had some problems in times past with one problem being fixed while more problems arise. That said, this firmware is not going to be supported until we have the chance to thoroughly test it in our lab. We are working diligently to provide you the best service possible, so we will be testing this new firmware as time permits. When we have tested this firmware and feel comfortable with rolling it out to all of our customers, it will be automatically upgraded.

    Regards,
    VoIPo Support Team
    support@voipo.com
    http://support.voipo.com
    Suggestion to VoIPo Support Team:
    To avoid unnecessary support tickets, perhaps there should be a list of VOIPo approved firmware versions; furthermore, the ATAs should be configured to perform periodic/automatic upgrade; otherwise, customers (I, for instance have the modem, router, ATAs on UPS) will need to be notified of new firmware availability to reboot their ATAs (to get the upgrade)
    I'm well aware of SIP NOTIFY reboot/restart method
    Last edited by voxabox; 10-21-2008 at 09:17 AM. Reason: comment on approved firmware list/notification
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

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