PBX BETA Testing (Will be Available for Resellers)

**VOIPoBrandon** · 09-29-2013 11:33 PM

Originally Posted by chevyman

I have 2 things:

1) Groups - can't add or remove extensions, it just puts all extensions in the list, this is a major deal breaker not being able to have different call groups.

2) anything on custom music on hold

Hello,

How are you selecting the individual extensions ? Shift + Click or Ctrl + ? I am not able to reproduce any issues here with group extension selection. Please also provide your environment information, i.e. browser, os, etc. Thanks!

**chevyman** · 09-30-2013 01:19 PM

Originally Posted by VOIPoBrandon

Hello,

How are you selecting the individual extensions ? Shift + Click or Ctrl + ? I am not able to reproduce any issues here with group extension selection. Please also provide your environment information, i.e. browser, os, etc. Thanks!

I use Firefox, i just tried IE8, same thing when i make a group it already has all the extentions in there and no way to remove any of them. All the other PBX's i have used you make a group then you add what extentions you want in that group.

On this PBX(VOIPo) i can shift+ ctrl+ all day long but there is no button to click to remove or add what you have selected. Maybe i'm missing something, but being an IT person that can't find it, how is the general public going to make it work?

**VOIPoBrandon** · 09-30-2013 01:56 PM

Originally Posted by chevyman

I use Firefox, i just tried IE8, same thing when i make a group it already has all the extentions in there and no way to remove any of them. All the other PBX's i have used you make a group then you add what extentions you want in that group.

On this PBX(VOIPo) i can shift+ ctrl+ all day long but there is no button to click to remove or add what you have selected. Maybe i'm missing something, but being an IT person that can't find it, how is the general public going to make it work?

The group select box is a multi-selection options box.

Please see the attached screen shot.

You can select off (ctrl + click) the extensions you want to be included in the group and simply 'save'.

The highlighted extensions are the included extensions within that group.

We will look into making this more obvious/clear.

Let me know how this works out for you - thanks!

Screen Shot 2013-09-30 at 12.54.55 PM.jpg

**chevyman** · 09-30-2013 04:40 PM

Originally Posted by VOIPoBrandon

The group select box is a multi-selection options box.

Please see the attached screen shot.

You can select off (ctrl + click) the extensions you want to be included in the group and simply 'save'.

The highlighted extensions are the included extensions within that group.

We will look into making this more obvious/clear.

Let me know how this works out for you - thanks!

Screen Shot 2013-09-30 at 12.54.55 PM.jpg

Okay i went in and select 4 extensions and saved them, logged off and went back in and saw those 4 highlighted.

This is going to cause a lot of tech support problems!
I HOPE you guys change it to an add/remove option with no extensions in the list when created.

thanks!

**VOIPoTim** · 10-01-2013 02:12 PM

Originally Posted by chevyman

Okay i went in and select 4 extensions and saved them, logged off and went back in and saw those 4 highlighted.

This is going to cause a lot of tech support problems!
I HOPE you guys change it to an add/remove option with no extensions in the list when created.

thanks!

Yes, I agree that this is confusing now that it's pointed out so we're going to change it to an add/remove type thing in the near future vs the current "highlight the ones you want active" method.

**GreenLantern** · 10-02-2013 07:49 AM

Now every time I create a new domain, it is voipo 2.0 branded at the login screen. Plus, I can't login to any of my new domains. I've tried changing passwords, etc, but no luck.

I'm using Chrome right now. I'll try again using Firefox and IE after I get back from some errands.

**wingsohot** · 10-02-2013 08:07 AM

Had the same problem and sent a support ticket from my reseller account. Brandon got mine working correctly.

**uf_shane** · 10-02-2013 05:24 PM

Originally Posted by GreenLantern

Now every time I create a new domain, it is voipo 2.0 branded at the login screen. Plus, I can't login to any of my new domains. I've tried changing passwords, etc, but no luck.

I'm using Chrome right now. I'll try again using Firefox and IE after I get back from some errands.

I experienced this today as well... had to get a support ticket in to fix it but there is def something up