Ubiquiti Unifi Talk setup?

[tritch]

Since it shows connected in vPanel, it appears to be registering to the server. Although, it's not seeing your public IP/SIP port under “Received:”. This could be a cause of concern.

Normally, it should be like this:

Username: your DID
Received: sip: your public IP: your public SIP port
Contact: sip: your DID @ your local device IP: your local SIP port
Expires: registration expiration time
User agent: your connected device

There’s a number of reasons for incoming call failures. For starters, it could be a firewall/NAT issue with your router that’s blocking the SIP or RTP traffic from getting to your device. First, make sure the SIP ALG feature is disabled in your router if available. Re-check incoming calls again. Second, temporarily put the local IP of this device in the router’s DMZ. Re-check incoming calls again. If the incoming calls start to work, then your router’s firewall is blocking incoming SIP traffic. If the incoming calls still fail, then you can likely rule out the router. Don’t forget to remove the device from the DMZ after troubleshooting.

Your device appears to lack the settings as a normal SIP device like an ATA or SIP phone. There are a number of settings just to make sure it’s working correctly. Can you configure the SIP port, RTP ports, SIP register time, NAT keep alive packets, etc.? Is your device re-registering with the server before expiration? Lots and lots of unknowns.

Edit: I see you posted your issue in DSLreports Voip forum. Hopefully, someone there has experience in setting up this device.

[ThorsDad]

I wrote a fairly long reply but received a notice that it won't be posted until a moderator approves it. Not sure if there are any moderators here?