Some of Voipo decisions leave me - how should I put it nicely - baffled. Here is the latest. I've had BYOD adapter (Obihai) for about a year and a half. I vaguely remember that when I first set it up (in the old portal), I probably had Voipo adapter plugged in.

Two days ago I didn't have Internet for several hours. Then I got it back, and life went on. What I didn't realize, however, that my adapter wasn't able to register with Voipo any more. When I went to the portal I got a message that "unfortunately we don't recognize Voipo adapter registered, and therefore we are unable to provide you with SIP credentials".

Tim, pray tell! what was the thinking behind this restriction? Surely, it doesn't increase security! And surely there is no technical reason to do so! Since I am not using Voipo adapter, it is safely stored until the day when I need to return it at the end of service... Why do I need to plug it in only to get SIP credentials?!