Maybe the system does not like the apostrophe character. You can try without that character and see if it works.
Also, if your custom caller id is "Brian" and the Location is "Cell", it will display as "Brian - Cell"
Maybe the system does not like the apostrophe character. You can try without that character and see if it works.
Also, if your custom caller id is "Brian" and the Location is "Cell", it will display as "Brian - Cell"
It works ok for me.
Try this:
1) Click the "Contact" tab
2) Enter the following:
Custom Caller ID: Brian's
Firstname: Brian
Lastname: (his lastname)
3) Click "Create Contact" button and now a "Create Contact Locations" entry screen should appear.
4) Enter the following:
Phone Description: Cell
Phone Number: (his phone number)
Test it again and it should display Brian's - Cell
What I dislike about the feature is that you have to do a workaround to completely customize it. You are required to enter something in the "Phone Description" field like "Cell" or "Home", then it automatically appends a hash mark to the beginning of the phone description when the caller id comes in.
I was able to do a workaround for all my custom id's by using the space key. Most phones only show 15 total characters in the caller id display, any characters beyond that are truncated. Since you want it to show up as Brian's Cell, this is how you would do it:
X = space key
Custom Caller ID: Brian's CellXXX (total number of characters/spaces = 15)
Firstname: Brian
Lastname: (his lastname)
Phone description: (I hit the space key once, then tab to the next field below)
Phone Number: (his phone number)
Now the caller id appears as: Brian's Cell
The hash mark and every character after it is truncated....
Last edited by tritch; 05-04-2009 at 10:35 AM.
Spaces were OK for names I've used like "Mom Dad" and "Lastname"
BUT I see it last said Mom-Dad-Lastname, so something has changed.
That inbound CID came 5-21 ...
BUT I see another with spaces that worked (From today)
I think I maybe put the dashes there!
So I guess, disregard this post!
Last edited by usa2k; 06-01-2009 at 10:31 PM.
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