Outage - 1AM Central

[burris]

I would like to see results too. Tim's email this morning and most recent post on the forums lay out a timeline and explain pretty clearly what to expect.
As for the overheating issue well that is something I just brought up today. I thought of it because of the issue with the DSL modem I had. Model's with a
certain serial number (which is hundreds of thousands of them) have a chipset that causes them to get so hot they either die, malfunction, or in some cases
flat out melt. http://www.dslreports.com/forum/r217...-modem-is-junk

I only brought it up because it seems everything else has been looked in to but never has the temp of the device been mentioned. I layed mine down on the
desk and the outside bottom of the unit got up to 140 degrees in a 73 degree room. That is a lot of heat! I have one of those nifty infrared things
for checking the temp and in comparison my new Two Wire DSL modem/wireless router is max 95 degrees. The old modem was really hot and about the exact same size as the 502. It may have nothing to do with heat. Maybe some issues like this other 502 I have here are heat related. As far as the heat goes I am simply pointing out a observation. Electronics hate heat!

I think heat may be one of the factors.
You mention the Netopia/Motorola DSL modem. The first 2 I had got so hot you could fry an egg on it.
We then found out that the ones with S.N. 47xxxxxxx and below were the culprits and were being recalled when a complaint was issued.

My latest one begins with S.N. 48xxxxxx and it is many times cooler than the older runs.

And throughout all this, there are probably millions of 2210s out there that continue to work.

[Xponder1]

I think heat may be one of the factors.
You mention the Netopia/Motorola DSL modem. The first 2 I had got so hot you could fry an egg on it.
We then found out that the ones with S.N. 47xxxxxxx and below were the culprits and were being recalled when a complaint was issued.

My latest one begins with S.N. 48xxxxxx and it is many times cooler than the older runs.

And throughout all this, there are probably millions of 2210s out there that continue to work.

Ya mine was replaced at least 4 times. My last one was a year old. My mother who has only had hers three months had one of the recall sn's. They sent me another but then when I did some research and found out what was wrong I just wanted it replaced. They have newer ones (but that dsl modem is not being made anymore) that have a different chip and they do not get hot. Either way I did not want to deal with it anymore. Spoke to retention and they sent me a 2-wire free. They did the same for my mother.

They are just trying to get rid of the stock. You could get a newer one or a older one. Some even get a used one *sigh*