Support Phone Numbers..

[VOIPoTim]

That just means that when you call, support is based in CA and TX and not overseas.

We did recently change the number posted to a new CA one to keep things uniform as we prepare to move HQ to CA, but the TX number will continue to work as well. It all routes to same system.

Current phone/chat support hours are Mon-Fri 9AM-7PM Central. This was a change made a few weeks ago from 9-9 because we just weren't getting enough support volume after 7PM to justify it. Things have stabilized a lot and support volume is about 20% of what it used to be a few months ago, so we were only seeing some nights 1-2 support calls per hour. 7PM seemed to be where things tapered off into that, so we cut it there.