Quote Originally Posted by VOIPoBrandon View Post
I'm assuming the issue is resolved now -- I am unable to reproduce the problem and no new tickets have came in. Let me know if you are still having any further issues, thanks!
After reading this thread today (at your suggestion) ... after all we went thru these past few days with my VOIPO problems, I am simply amazed that no one (including you Brandon) asked about SimuRing, nor suggested turning it off to address my NO AUDIO problems.

I know you think it was my router, but why didn't you suggest turning off SimuRing first? I'll skip the rest of the details but I think (my opinion) it might have saved us hours and hours of messing about and involuntarily converting me to BYOD.

I would suggest in future that level-1 tech and above always first ask about SimuRing when "no audio" is reported as a problem (or part thereof).

- Don