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Thread: Was Simul-Ring Removed from Add-On Line?

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  1. #1
    Join Date
    Jan 2010
    Posts
    11

    Default Re: Was Simul-Ring Removed from Add-On Line?

    So is the lesson here that any beta features might be stripped from the add-on line without warning?

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Was Simul-Ring Removed from Add-On Line?

    They are beta. Normally Tim is the kind of person to explain things very clearly.


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  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Was Simul-Ring Removed from Add-On Line?

    Quote Originally Posted by dude View Post
    So is the lesson here that any beta features might be stripped from the add-on line without warning?
    To answer you question, beta features are always subject to change or be removed....the only features advertised or officially offered are the ones listed on our site: http://www.voipo.com/features.shtml

    Assigning a virtual number to the cloned line is not even something we advertise as an option and is a BETA feature.

    With that being said, sim ring was never offered on the 2nd line to begin with, but a developer had inadvertently pushed it out to some (but not all) of the 2nd lines out there so some assumed it was part of it, but it never was.

    We take some risk with situations like this coming up by offering beta features and being open about them. Most competitors choose to not offer an open beta and keep all their beta features private and unavailable until they are out of BETA. We feel that the advantages of being open about them and involving the VOIPo customers outweighs the potential for situations like this where beta features change.

    I can understand someone being upset if a feature we offered was removed. Again though, this was never advertised as part of the 2nd line and the 2nd line isn't even "officially" offered. We only officially offer the cloned line which has a single number for both lines.

    As I said though, we will look at individual cases of users that used it responsibly in the past if they PM and try to accommodate when we can. I see a few have PMed and will go through those and review usage with our developers over the next few days since they need to determine how to apply exceptions to this.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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