Service Down ?

[ctaranto]

These sound like the issues I was having starting on 3/19. Unfortunately, support at the time continued to insist that I needed to forward nearly every port on my router to the Voipo ATA (from 5000 to 65000) for both TCP and UDP. Not that I would want to do anything else with my internet service.....

Finally I just gave up on the ticket, and things started to work again by themselves.

Both TCP and UDP? I thought VOIPo suggested that range for UDP only. At least that's what I've seen many times in these forums, and how I have my router configured.

I can't imagine forwarding all those for TCP...

-Craig

[VOIPoTim]

Both TCP and UDP? I thought VOIPo suggested that range for UDP only. At least that's what I've seen many times in these forums, and how I have my router configured.

I can't imagine forwarding all those for TCP...

-Craig

UDP only is fine. All our communication is on UDP.

[man]

UDP only is fine. All our communication is on UDP.

That 949 local area code must be helping with these new accounts

Growth is always a good problem to have and many users understand as scaling hick ups gets ironed out.

The maintenance notices on the forum is helpful.
I did notice the forum stays up even when the Sql server is taken down for maint this morning.

Thanks Tim for keeping us in the loop of your hardware upgrades.

[VOIPoTim]

That 949 local area code must be helping with these new accounts

Growth is always a good problem to have and many users understand as scaling hick ups gets ironed out.

The maintenance notices on the forum is helpful.
I did notice the forum stays up even when the Sql server is taken down for maint this morning.

Thanks Tim for keeping us in the loop of your hardware upgrades.

Thanks for the comment. We do try to always keep lines of communication open. The forums are on a different database server so they'll be up during any issues or maintenance. The helpdesk is also hosted in a completely different datacenter entire so that it always remains up for support submissions during outages or issues.