Calls intermittently going directly to voicemail

**Brian** · 04-15-2010 04:40 PM

I finally broke down and put the forwarding in place. I'm not convinced this will fix the specific issue I'm having (a specific number gets VM more than not when calling me - calls don't go to failover, but straight to VM), but it's worth a try. I'm running DD-WRT, which I didn't think was impacted as much as some other routers by this bug. The strange thing is this has only started happening in the last 2 weeks or so. I put a ticket in to see i there's anything odd with the last call where this happened, so we'll see, I guess.

**usa2k** · 04-16-2010 04:48 AM

Originally Posted by Brian

I finally broke down and put the [port] forwarding ... I'm running DD-WRT ...

What ISP and router? What DOCSIS level?

**Brian** · 04-16-2010 09:58 AM

Originally Posted by usa2k

What ISP and router? What DOCSIS level?

Comcast, Buffalo WHR-G125, I believe (not at home to check), DD-WRT, not sure the version off the top of my head but one of the more recent releases.

DOCSIS, not sure, but it's not v3 yet. On a 16/2 link, and that's one of the faster tiers available.

**ctaranto** · 04-16-2010 10:41 AM

Have you tried running PingPlotter on the voipwelcome server that you're configured to use? Getting a history the connectivity between you, the ISP, and VOIPo may point to something.

If you're interested, set the check interval to 2.5 seconds and let it run for a few days.