vPanel Feedback/Suggestions

[VOIPOinTN]

As a new user, having a help function or "mouse over" descriptions of functions would be helpful.

[gadget]

As a new user, having a help function or "mouse over" descriptions of functions would be helpful.

Amen.

As a new user, I too found the features and functions difficult to setup due to a lack of information. For example, I found the Simul Ring very difficult to implement because there was no explanation of what the different settings actually did (or should I say how they're implemented). I spent over an hour using trial and error on the settings to figure out how they work. I'm still not sure I've got the "best" setup, but it was good enough to quit messing with it.

I also found the User Interface difficult to navigate because once again the features and functions are not clear. There are still a number of options and settings that I don't know what they do or what they're for.

How about an instruction manual explaining the features/functions AND providing some examples/scenarios implementing them?

As for the User Interface, at the very least you need to implement some tool-tips (mouse over information pop-up) and a help system.

I don't recommend keeping the current navigation setup with the two-tier horizontal navigation. The tabs are fine, but if you're going to keep the second tier horizontal sub menu (navy blue bar), then at the very least have a graphcis person do some work to distinguish the navigation items. The blue bar looks more like a graphic visual break than an active navigation element.

Of course, that's just my opinion...

Seriously though, a set of instructions would've saved me considerable time setting up my account. Hopefully, that's in the works!